Mental Health Crisis De-escalation Training Specialist

Wendi and I worked together at a housing nonprofit serving people experiencing homelessness and housing instability. She was hired not long after I was, and seamlessly jumped into the work of supporting vulnerable individuals with the competence, self-efficacy, and compassion of someone with extensive training and experience. I learned that Wendi's diverse and rich career history made her a natural at working with all types of people. Wendi found success in her role through her expertise in navigating highly-sensitive situations, protecting her own and others' emotional and physical safety, and communicating with individuals at risk of deregulation and escalation. Trauma-informed care and de-escalation skills are crucial in the field of social work, and I feel so grateful to have grown in these areas through my close, on-the-ground collaboration with Wendi.